Esen Candle | Basil & Mint Lohn

Fast shipping and professional packing

We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse personnel are highly skilled and will pack your goods in accordance to our precise and precise specifications. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being shipped. We ship to thousands customers every day from all over the world. The fact that we're determined to become the largest online retailer in the World is evident. Warehouses and distribution centers are located throughout Europe as well as in the USA.

Orders with more than one item are assigned processing periods according to each item.

Prior to shipment, we inspect the ordered items carefully before shipping. Today, the majority orders will be sent within 48 hours. The delivery estimate is between 3 and 7 days.

Returns

The inventory is constantly changing and we cannot control it completely because many stakeholders are involved, including our factory and warehouse. The actual stock levels can fluctuate at any moment. You may not receive your order after it has been placed.

The policy is for 30 days. If it's been more 30 days since you've purchased your item, we unfortunately can't give you a complete refund or exchange.

In order to be eligible for a refund your item must be unused and in the same condition as when you received it. It must also be returned in its original packaging.